Terms and Conditions

Introduction

Welcome to RemoteWork. By purchasing our home office equipment and using our services, you agree to comply with these terms and conditions. Please read them carefully before making your purchase. These terms govern your purchasing experience and establish the rights and responsibilities of both parties. Our commitment is to provide the highest quality home office solutions while ensuring your complete satisfaction.

Services

RemoteWork offers comprehensive home office setup services, including ergonomic furniture sales, workspace design consultation, professional installation, and ongoing support. We provide customized office solutions, maintenance services, expert consultation, and quality assurance. Our services cover everything from initial workspace assessment to post-installation support and technical assistance.

Orders and Scheduling

Orders can be placed through our platform or directly with our sales team. In-stock items have immediate delivery availability, while custom configurations require specific lead times based on complexity. Cancellations must be made within 48 hours of order placement for standard items. For custom configurations, please refer to our specific cancellation policy.

Warranty and Liability

We offer comprehensive warranty coverage on all our products against manufacturing defects. Extended warranty options are available for specific cases. Our installation team follows strict quality protocols. For warranty-related inquiries, contact us at [email protected] . All equipment undergoes multiple quality inspections before delivery.

Product Quality and Standards

We use only premium-grade materials and certified ergonomic equipment in our setups. All products meet international safety and quality standards. Our equipment undergoes rigorous testing and certification. For any quality concerns, we provide immediate support.

Pricing and Payment

Pricing is determined based on the selected package, equipment specifications, and customization requirements. We accept various payment methods, including UPI, bank transfer, credit cards, and EMI options. All transactions are processed through secure payment gateways. We offer special terms for corporate bulk orders and flexible financing options.

Quality Standards

We maintain strict quality standards throughout our service delivery. Our installation teams are certified professionals. Each setup undergoes comprehensive testing. We follow best practices in ergonomic design and maintain detailed service records. Regular quality audits are conducted at all service stages.

Customer Responsibilities

Customers must provide accurate information for delivery and setup specifications. Following provided maintenance guidelines is essential. We recommend reviewing user manuals and care instructions. Regular maintenance is crucial for equipment longevity.

Sustainability Commitment

We follow sustainable practices in product selection and service delivery. We partner with environmentally responsible manufacturers. Our packaging and waste management practices are eco-friendly. We participate in green office initiatives.

Intellectual Property

All website content, including product photos, designs, and technical materials, is protected by copyright. Our workspace designs and service methodologies are proprietary. Customer testimonials and setup photos may be used for marketing with permission.

Terms Updates

These terms may be updated to reflect changes in our services or regulations. Changes will be posted on our website with notification to active customers. Updates won't affect confirmed orders. Special terms may apply for custom installations.

Dispute Resolution

We prioritize amicable resolution of any issues through our support team. Issues should be reported within 48 hours of installation or delivery. If necessary, disputes will be resolved through mediation under Indian law. We maintain transparent communication throughout the resolution process.